Please refer to our FAQ section on any question you have in mind. In case your question is not addressed there, our customer service associates are here to assist you between 10:00 AM to 8:00 PM IST. You can call us or email us for any query. Please allow up to 24 hours to receive a response to your query.
You can reach SakhiFashions- Customer Service on: Ph: +9180 32963636 or +919900033636 | Support@SakhiFashions.com
If you wish to visit our exclusive boutiques in Bangalore or Hyderabad, please visit Store Locator for location details.
On SakhiFashions.com, you can choose from exclusive Sarees, Blouses, Salwars, Jewellery, Accessories, Bags, and Footwear. Use menu options at the top of the home page to see these different product categories. New Arrivals are displayed as a separate section. For saree buyers, we are glad to offer a list of services of customized finishing packages like Fall & Pico and Custom blouse creation. You can choose from classic style or designer style blouses. Please click on "Demo" provided at the bottom of page for more details on how to shop at Sakhifashions.com.
Select the items you wish to purchase and add to your Shopping Bag and proceed to check out once you have selected all the products you wish to purchase. If you do not proceed to check out, your chosen items will be kept in your basket for 30 minutes, after which your basket will expire.
Shipping within India is free and shipping for any international address outside India would be at an additional charge depending on the weight and destination address. The order page will calculate the shipping charges before you place the order. Please note the destination custom duties vary from country to country and such duty chanrges are to be borne by recipient. In the order placed with Sakhifashions, you are only paying for freight.
Once you have confirmed the shipping charge and completed payment, your order will be confirmed. Shortly after you have placed an order with SakhiFashions.com, you will receive an email which will confirm and summarize your order. You can then view the status of your order by logging into your SakhiFashions.com account and selecting either My Delivery or My Account /Order History. Once payment has been confirmed, you will be unable to make any further changes to your order.
Blouse and Saree Finishing
Do all Sakhi sarees come with a matching blouse?Yes, All Sakhi creations sarees come with matching blouse fabric i.e unstitched.
Can you custom stitch blouse for me?
Yes, we can custom stitch blouses for you as per measurement supplied by you. In the product page, you can specify your blouse measurements. You can also select from a number of blouse design options.
What are the standar size of the saree and blouse?
Sakhi sarees measure a minimum of 5.5 mtrs in width and 42inches in height. The width of the blouse piece is around 0.8 mtrs. In case of Kanchivaram silk sarees, as the panna of Height is more than 42inch the width of blouse will be between 0.65 to 0.70 mtrs
What is a Saree Finishing Package?
The Saree Finishing Package includes a) a custom stitched saree blouse, b) a matching petticoat as per your measurements and c) saree fall application and pico edge finishing. We request the customer to provide us the detailed measurements in the prescribed format. Our expert tailors will take care of the rest. Alternately you can also send us a sample blouse with a note on any changes to the size and style. Your sample blouse will be returned to you along with your new custom stitched saree blouse. We also keep a record of your size/style details for future orders.
Please note that this service is valid only when you purchase a saree from Sakhi. The custom blouse and petticoat will take typically 10 working days to execute.
What are the countries to which SakhiFashions.com ships to and what are the charges?
We are happy to announce shipping within India is a completely free. Sakhifashions.com ships to most locations worldwide. The shipping charge will be based on weight of the product and destination address. The charges can be calculated on the Shopping bag page. The shipping charges are also displayed when you check out before you actually make your payment.
We have tied up with internationally reputed logistics companies to ensure safe and timely delivery.
How soon can you deliver the package?
We are committed to delivering your order accurately, in good condition, and always on time. Domestic Delivery within India is normally made within 3-4 working days and international delivery will normally take 10-15 days.
In case any customized finishing packages like Fall & Pico, Saree Petticoat, or Custom saree blouse stitching, it can take an additional 2 to 15 days depending on the complexity of design.
Do you ship by reliable Logistics/Shipping services ?
We use the services of Internationally well known shipping services like Fedex. The shipping is generally very good and we have extremely few cases of mishandling. However it is always good to be careful. All Sakhifashions.com packages are sealed and sent. In the most unlikely case of finding any tampering of the packaging, please do not accept delivery. Report such problem immediately to us and the logistics company. It will be useful if you could send us a picture of the package in such situations.
How can I Track My order status ?
For all shipments sent by SakhiFashions.com we send tracking link and a unique shipment code or Airway Bill Number (AWB). You can know the complete status by viewing the details online.
To track an order status, you can also call us on Ph: +9180 32963636 or +919900033636 (10:00 AM and 8:00 PM IST) and speak with our customer care executive. Please keep your invoice number ready with you. You can also write to us at: Support@SakhiFashions.com and we will email you your order status.
What happens if no one takes delivery of the shipment ?
We urge our customers to be aware of the shipment dispatched by SakhiFashions.com as email alerts are sent immediately. Packages can get lost if not collected in a timely manner and SakhiFashions.com will not take responsibility for the same.
For international clients speedy reply must be provided to any queries and the person must be present to collect the package. If it is sent back to Indian unclaimed the goods will have to be abandoned due to customs and other issues and a replacement cannot be provided.
In case of Domestic delivery customers are requested to take delivery in a timely manner and co-ordinate with the courier company. In case of any issue please contact us on Support@SakhiFashions.com or speak with customer care on Phone: +9180 32963636 or +919900033636 (10:00 AM and 8:00 PM IST)
Can a representative of customer directly take delivery of the online order in the store ?
Yes. You can get your on-line order picked up from our store in Bangalore instead of getting it shipped. Bangalore being our back office, for picking up in Hyderabad you will have to give an additional two days. You can inform us by mail your desire to pick up in person.
What are the modes of payment accepted on SakhiFashions.com?
We accept the following payment methods currently
We accept most credit cards. You will have to follow your credit card company’s process to make a payment. If you are ordering from India, please ensure you have your IPIN ready with you as it is mandatory in India to enter your IPIN number while making a credit card payment online.
We accept international credit cards and other payment instruments in countries that are supported by Paypal, which currently include - United States, Canada, United Kingdom, Japan, Australia, Hong Kong,Singapore, etc.
Other than Indian Rupees we accept payments in all currencies supported by Paypal.
How do I pay in other currencies?
We accept all payments in INR and if you pay in any of the currencies that are supported by Paypal, you will not be charged for any conversion fees. For all other currencies the amount will be converted into US Dollars (for PayPal) and INR (any other mode) and you may be charged a conversion fee. Please check with your credit card provider for more details.
Apart from Indian Rupees, we accept payments in all currencies supported by Paypal viz. - U.S. Dollars,-Canadian Dollars, Euros, Pounds Sterling, Japanese Yen, Australian Dollars, New Zealand Dollars, Swiss Francs, Hong Kong Dollars, Singapore Dollars, etc.
Conversion Rates for International Currencies
We accept payment in INR but you can use this link below for conversion to your currency as an indicative reference: http://www.xe.com/ucc
How can I directly deposit into your Bank Account ?
You can deposit the amount into our HSBC or ICICI bank account at any convenient branch in India using our Account details shown below.Please e-mail us the payment details along with your Order ID. On receipt of this email we will confirm your order via email.
Please deposit into our HSBC or ICICI Bank Accounts
Bank : ICICI BANK
Favour : SAKHI ENTERPRISES
ICICI Bank Account No. : 016905008134
IFSC Code: ICIC0000169
BRANCH : Indiranagar Branch, Bangalore-560008
Bank : HSBC BANK
Favour : SAKHI ENTERPRISES
HSBC Bank Account No. : 072048051001
IFSC Code: HSBC0560002
BRANCH : Mahatma Gandhi Road, Bangalore-560001.
Direct Deposit (DD / Cheque)- You can send us a demand draft or a cheque payable at par in Bangalore to "Sakhi Enterprises".We request you to Courier your Demand Draft or Cheque with the order details to
# 305, 6TH MAIN, HAL 2ND STAGE,
DEFENCE COLONY, INDIRANAGAR,
PH: +91 80 41155551 / +91 99000 33636
We also request you to e-mail us details such as Cheque or DD number, Bank details, Date and Amount along with your Order ID. We will confirm the order via email on successful realization of the amount.
Does SakhiFashions.com accept returns?
What is the Return method and refund procedure at SakhiFashions.com?
How can I Cancel an order?
If a customer chooses to cancel the order before the product is shipped, he / she will be entitled to a 100% refund. In case the product has already been shipped, the refund policy as described above will apply.
How can I get clarification on the refunds?
Refer to our Return Policy and do call us on Ph: +9180 32963636 or +919900033636 (10:00 AM and 8:00 PM IST) and speak with our customer support executive. You can also write to us at: Support@SakhiFashions.com.
What type of Sarees are available at Sakhifashions.com?
Sakhi offers sarees in various combinations of excellent materials like Kanchivaram, Chiffon, Cotton, Crêpe, Georgette, Lace, Matka, Net, Organza, and Tussar. Sakhi's designer sarees with traditional crafts such as Applique, Badla, Chamki (Sequins), Cut Work, Embroidery, Hand Block Print, Kalamkari, Kundan work, Mirror Work and others in a glorious mélange of colors and exquisite designs.
Sakhi also offers a number of themed collections like Casual collection, Work Sarees collection, Festive collection, Limelight (party wear) collection, Summar collection, Valentine collection and Wedding collection.
Can I buy wedding sarees at Sakhifashions.com?
Yes. Sakhi has an exclusive collection of Wedding sarees. You can see that under visit Wedding Collection in themes.
Can I buy designer sarees at Saskhifashions.com?
Yes of course. Sakhi is famous for its designer sarees. Most of the Sarees at Sakhi website are exclusive designer collection from Sakhi's design team led by our Design head Chandra Rajendran. Sakhi is proud to offer their "wearable designs", products that are exclusive and interesting. These are designs you can wear comfortably for long time and are sure to win you an appreciation. They are not too flashy or heavy.
How often do you release new products?
We normally release new products every month. If you register your name at Sakhi, we will be glad to keep you posted whenever a new product is posted. We would like to inform you that we also have three stores in Bangalore and Hyderabad, where you will find a large collection and we update products every week. You may want to check out these stores too. Please visit Store Locator for location details.
Can you inform me whenever you release new products?
We will be very glad to do so. Please register your name and contact details at Sakhifashions.com. We will inform you whenever we release new products. We will also inform you of offers and events of interest at Sakhi.
How to wear a saree? I am new to Saree. How can I learn about best ways to wear a Saree?
Congratulations on wanting to try Saree. Let us assure you it is one of the most versatile dress on earth. In our home page, please click on the tab "How to wear saree" under the banner images. Also click on the tab next to it, "Saree Story" to get some background on saree.
I am new to saree. Can you explain what are the accessories necessary to wear a saree?
Yes. Surely. First the petticoat. Saree is worn over a petticoat in matching color. Next is Blouse, which is tight upper garment. A blouse typically has short sleeve or may be sleeveless and is usually cropped at midriff. You will wear a high raise or regular footwear along with a saree. A matching clutch makes the accesoories complete. You will get all the accessories necessary for a Saree at Sakhifashions.com
Can the products available online be purchased in your physical stores also?
Yes. All the products sold online are also available in the physical store too. As a matter of fact, you find much more in the physical store.
Is there any difference between your online and store prices?
Our prices are the same whether you buy online or in the store. If to be outside India, the onine purchases will add a nominal shipping charge in actual.
How do I order online on SakhiFashions.com ?
From the home page of www.sakhifashions.com, you can follow the steps below:
Use the tabs on the top of the home page or any other page to select a product category. For example, you can choose and click on Home>Saree, which will show you all the sarees in a series of pages.
If you are looking for particular type, say Kanchivaram saree, you can choose and click on Home>Saree>Material>Kanchivaram. You will be presented with all out Kanchivaram sarees.
We have also provided Filter options that will allow you slelect a) Product category, b) Color, c) Craft, d) Material, e) Theme and f) Price range. This can greatly simplify your product search.
You can take the mouse over the product image and zoom into the product and view the product in detail. For some products, we have also provided a video of a model doing a mini walk and turn around do that you can get a good feel of the product. After viewing a particular product you can go back and see many other products by going back to the category pages.
As and when you like a product you can decide to add it to the "Shopping Bag" for immediate purchase or add to your "Wish list" for a purchase consideration later. Even when you log out and revisit the Wish list will continue retain your shortlisted products.
It is recommended that you register yourself with Sakhi so that your wish list will be remembered and also Sakhi can keep you informed or new products additions and other interesting offers and events. How to register? - Simple. On the top right corner of any Sakhifashions web page, you will find a "Sign In" link. Just clicked on that and give the minimal information asked in the pop-up page.
Once you have chosen a product before adding to the shopping bag, you must considering the saree finishing package, which includes a petticoat of your size, saree fall and pico services and a custom blouse stitching service. This can make your saree complete.
You may also want to consider other matching accessories suggested for your saree in the saree product page itself.
Once you have added completed these, click on "Add to shopping bag" tag. You will be taken to the payment page. You can provide your billing and shipping addresses.
You are provided various convenient payment options like Credit card, Debit card, Paypal, Bank Transfer etc. Complete this stage and simply wait for your beautiful product to arrive at your door step.
Please see the brief online shopping Demo by clicking on the tab Demo below the banner / product images in any page.
Follow these simple steps and get the Sakhi products delivered to your doorstep. Since all products will be sealed, you can be assured of best quality.
Please share your feedback with us at Contact@sakhifashions.com. We will be eager to know how you found the experience.
We will appreciate you sharing Sakhi with your friends by sharing Sakhi Product pages and also through your social media. We are keen to serve more Sakhi (Friends)
How to order through our call center?
Sometimes you may like to take the advaice of our trained customer service associates to assist you in your purchase. They can help your with the process and advise you to make the right purchasing decision.
Dial our customer care number Ph: +9180 32963636 or +919900033636 (10:30 AM and 8:00 PM India Time) and Email: Support@SakhiFashions.com
Ask our customer care executive to assist you in making a choice.
You will need to place your order online or our customer service associate can make an order on your behalf but you will have to make the payment either via our payment options online or direct deposit into our current accounts.
If you want to contact Sakhi for any clarification, please feel free to do so. Visit our Contact page for details